PRIVACY POLICY

Last Updated: February 28, 2026

At Homoroo, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website and services, you agree to the practices described in this policy.

 

1. Information We Collect

We collect information to provide and improve our services. This may include:

A. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

- Full name

- Billing and shipping address

- Email address

- Phone number

- Payment details (processed securely through payment providers)

- Order history and transaction details

- Any information you share with customer support

B. Automatically Collected Information

When you browse our website, we may automatically collect:

- IP address

- Browser type and device information

- Pages viewed and time spent on our website

- Cookies and similar tracking technologies

This helps us improve website performance and user experience.

 

2. How We Use Your Information

We use your information to:

- Process and fulfill your orders

- Send order confirmations and shipping updates

- Provide customer support

- Improve our website and services

- Prevent fraud and enhance security

- Send promotional emails (only if you opt in)

- Comply with legal obligations

We do not sell your personal information to third parties.

 

3. Payment Information

All payments are processed securely through trusted third-party payment gateways.

Homoroo does not store your full credit/debit card details on our servers.

 

4. Sharing of Information

We may share your information only when necessary, such as:

- With payment processors to complete transactions

- With shipping partners to deliver your orders

- With service providers who help operate our website

- When required by law or legal process

All third parties are required to handle your data securely and only for specific purposes.

 

5. Cookies & Tracking Technologies

We use cookies to:

- Remember your preferences

- Keep items in your cart

- Analyze website traffic

- Improve shopping experience

You can disable cookies through your browser settings, but some features of our website may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

We encourage you to keep your login credentials confidential.

7. Data Retention

We retain your personal information only as long as necessary to:

- Fulfill your orders

- Maintain your account

- Comply with legal and tax requirements

- Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

- Request access to your personal data

- Request correction of inaccurate information

- Request deletion of your personal data

- Opt out of marketing communications

To exercise any of these rights, contact us at: support@homoroo.com

We may require identity verification before processing certain requests.

 

9. Children’s Privacy

Homoroo does not knowingly collect personal information from individuals under the age of 18.

If we become aware that such data has been collected, we will delete it promptly.

 

10. International Users

If you access our website from outside our operating country, your information may be transferred and processed in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Homoroo Customer Support

Email: support@homoroo.com